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Emergency Assistance PlusEmergency Assistance Plus

Your emergency and medical service safety net.

You’re on the road or in the air, hours from home. Suddenly, an accident puts you in an emergency room—far from your own doctor, relying on medical care from people you’ve never met before. 

medical staff rushing a patient to the emergency roomAt AOPA Insurance Services, we analyzed medical emergencies like these, and we discovered an alarming fact: Even a simple problem that might be routine at home can quickly become a major emergency in a distant town or foreign country.

With a pilot's active lifestyle, it's critical to set up a solid back-up plan to help handle this type of crisis away from home. That's where Emergency Assistance Plus (EA+) comes in.

*Emergency Assistance Plus is not an insurance policy.

24-hour emergency and medical assistance back-up plan with option to add aircraft return

EA+ helps pay for emergencies your health insurance will not generally cover, getting you the medical care you need, when you need it. If an emergency occurs, AOPA EA+ automatically steps in to help with more than 20 emergency and medical services—so you can focus on your recovery and not on costs.

You even have the option of including expanded coverage for return of your aircraft if traveling via GA.  Should your aircraft be stranded due to your medical emergency, a certified pilot will be sent to your aircraft and fly it back to the airport where it is stored.  This is included when you enroll in EA+ with Aircraft Return, all for just $50 more per year.

 

Frequently Asked Questions

Why is it so important to lock in Emergency Assistance Plus (EA+) now?

With an aviator's active lifestyle, it’s imperative to activate full EA+ privileges as quickly as possible. Plus, acting right away locks EA+ rates, which are currently as low as they can go. So when you activate EA+ right away, you're guaranteed the same low price for a FULL year. 

Why should I enroll in EA+ if I already have medical insurance?

EA+ provides an important stop-gap between what your medical plan covers and emergency transportation expenses most health insurance plans NEVER pay. Should you be hospitalized due to a medical emergency while traveling away from home, EA+ will make sure you get the care you need and will arrange and pay for emergency evacuation transport if deemed necessary by our Medical Director. Emergency Assistance Plus even pays to bring a loved one to your side if you’re alone and are expected to be hospitalized for 7 days or more. If you’re unable to drive your vehicle or fly your aircraft* home after your medical emergency, we’ll even arrange and pay to bring it home for you.

*Note that EA+ with Aircraft Return plan must be purchased to be eligible for Aircraft Return benefit.

Who is included in the Member plus Family plan?

When you sign up for the family plan, it will cover your spouse (including legally recognized domestic partner); unmarried children under age 19 (or through age 22, if enrolled as a full-time student in an accredited college, university, vocational, or technical school); and children whose support is required by a court decree. Children must be primarily dependent on you for support and maintenance and must live in a parent-child relationship with you.

Do my spouse and I have to be traveling together to be covered?

No. If you are enrolled in family coverage, then your spouse is protected by EA+ whether or not he or she is traveling with you. Family coverage gives your spouse the exact same benefits as you.

Does my spouse need an EA+ ID card with his or her name on it?

No, in fact it is best to use your name, as primary member, because then we can locate your coverage files immediately to give you the fastest, most efficient service possible.

How do I use EA+ once I enroll?

Your official EA+ Identification Card and Member Benefit Guide will be mailed to you as soon as you complete your enrollment. We recommend keeping you I.D. in your wallet – most Members tuck it right next to their medical plan I.D. card. In the event of a medical emergency, first call 9-1-1. Once you are at the hospital, call EA+. EA+ Assistance Coordinators will then verify your membership and begin to collect information about your case. This may include your location, current condition, trip dates, call back details, and any details of traveling companions. We will then send initial letters including a Medical Release, Other insurance information form, Medical Report and a Fitness to travel form to the hospital for completion. These forms are required in order to accurately evaluate your condition and determine what benefits you may be eligible for.

How do I file a claim?

You don’t! All services must be arranged by EA+ to be covered. Just call the EA+ emergency phone number on your ID card when you find yourself in an emergency situation. The assistance coordinator will immediately jump into action to provide the help you need, and will take care of all the paperwork.

How is it determined if I will be medically evacuated?

This is determined on a case by case basis, depending on the location and the patient's specific condition. The member will only be moved to another hospital when care at the first hospital is not adequate or following this initial evacuation, when the patient is stable enough for transportation home. EA+'s medical director will make the determination after reviewing medical reports and possible consultation with the treating physician.

Contact Us for Support

Aviation

800.622.AOPA (2672)

Life Insurance

844.304.AOPA (2672)

AD&D

844.304.AOPA (2672)

EA+

844.603.0568

Loss of Medical

800.241.6103

 

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